Revised Refund Rules w.e.f.12.11.2015

Certain Provisions of refund rule have been amended and comprehensive refund Rules have been revised, w.e.f. 12.11.2015, with a view to facilitate passengers with mobile ticketing/proposed paperless ticketing etc., discourage touts/agents on black marketing of tickets, and automatic refund of fare on e-tickets in case of cancellation of trains (already implemented w.e.f 01.07.2015)  No Ticket Deposit Receipt (TDR) filling is required in this case.

The major changes in the existing rules are as under:

No	Pre-revised (before 12.11.2015)		Revised (w.e.f 12.11.2015)
1.	Levy of clerkage per passenger for cancellation of unreserved, RAC and waitlisted tickets
	i.	Unreserved (second class): Rs.15	Unreserved (second class): Rs.30
	ii.	Second class (reserved) and other classes :Rs : 30	Second class (reserved) and other classes :Rs : 60
2.	Cancellation charge per passenger on confirmed(reserved) tickets
	i.	48 hours before the scheduled departure of the train minimum cancellation charge. 1st AC/executive class   : Rs 120 2AC/1st class                   : Rs.100 3AC/ACC/3A economy: Rs.90 Second sleeper class      : Rs.60 Second class                   : Rs.30	48 hours before the scheduled departure of the train minimum cancellation charge. 1st AC/executive class   : Rs 240 2AC/1st class                 : Rs.200 3AC/ACC/3A economy: Rs.180 Second sleeper class      : Rs.120 Second class                  : Rs.60
	ii.	Between 48 hours and 6 hours before the scheduled departure of the train @25% subject to minimum charge as per (i) above.	Between 48 hours and 12 hours before the scheduled departure of the train @25% subject to minimum charge as per (i) above.
	iii.	From 6 hours before the scheduled departure of the train and upto 2 hours after the actual departure of the train @50% subject to minimum charge as per (i) above.	between 12 hours and 4 hours before the scheduled departure of the train          @ 50% subject to minimum charge as per (i) above.
3.		Partially confirmed
		Up to  two hours after the actual departure of the train.	up to  half an  hour before  the  scheduled  departure of the train.
4.		Refund on unused RAC/WL tickets
		Upto 3 hours of the actual departure of the train subject to deduction in clerkage charge.	Upto half an hour before the scheduled departure of the train subject to deduction in clerkage charge.
		No refund after the above prescribed time limit.	No refund after the above prescribed time limit.
5.		In case of cancellation of trains  for e-tickets:
		Before 01.07.2015 for refund, TDR had to be filed.  No change for counter PRS ticket.	W.e.f 01.07.2015, automatic refund is granted. Filing of TDR is not required. No change for counter PRS ticket.