Help from TTEs to passengers

With a view to assist the passengers for getting information and confirmation position of their seats/berths, in the train originating stations and intermediate stations, the Commercial Branch of Southern Railway has taken steps  in train originating stations, to ensure TTEs manning upper class coaches in trains are available on the Platform one hour before the scheduled departure of the train and the TTEs manning sleeper class coaches half-an-hour before the scheduled departure of the train.  Similarly in case of intermediate stations, TTEs manning upper class coaches will be present at the station half-an-hour before the scheduled arrival of the train and TTEs manning sleeper class coaches will be available 15 minutes before the scheduled arrival of the train.

In case TTEs are not so available, or if passengers have any grievances in this regard, they may kindly contact the matter on the following telephone numbers:

1) Commercial Control/Headquarters      

044-25350308 and 9003160995

2) Helpline number             138

3) Salem division                 

0427-2431010, 9600956230